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Privacy Policy

Last Updated: 30th March 2025

This Privacy Policy describes how Flowdrive ("we", "us", or "our") collects, uses, and shares your information when you use our service.

1. Information We Collect

1.1 Information You Provide

  • Account information (name, email, password)
  • Billing information
  • Files and content you upload
  • Custom domain information
  • Communication preferences

1.2 Information Automatically Collected

  • Usage data and analytics
  • Device information
  • IP addresses
  • Access logs
  • Cookie data

‍

2. How We Use Your Information

2.1 Service Provision

  • Hosting and serving your files
  • Processing uploads and downloads
  • Managing your account
  • Providing customer support

2.2 Service Improvement

  • Analyzing usage patterns
  • Improving features
  • Debugging issues
  • Preventing abuse

‍

3. Data Storage and Security

3.1 File Storage

  • Files are stored in secure cloud infrastructure
  • Regular security audits
  • Backup systems in place

3.2 Data Protection

  • Industry-standard security measures
  • Access controls and monitoring
  • Regular security updates
  • Employee access restrictions

‍

4. Information Sharing

4.1 Third-Party Service Providers

  • Cloud storage providers
  • Payment processors
  • Analytics services
  • Customer support tools

4.2 Legal Requirements

  • Court orders
  • Legal obligations
  • Government requests
  • Rights protection

‍

5. Your Rights and Choices

5.1 Account Information

  • Access your data
  • Update your information
  • Request data deletion
  • Export your data

5.2 Communication Preferences

  • Email preferences
  • Marketing communications
  • Service notifications
  • Account alerts

‍

6. Data Retention

  • Active account data retention
  • Deleted account handling
  • Backup retention periods
  • Log data retention

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7. Children's Privacy

  • Age restrictions
  • No intentional collection of children's data
  • Deletion of discovered underage accounts

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8. International Data Transfers

  • Cross-border data transfers
  • Data protection measures
  • International compliance

‍

9. Changes to Privacy Policy

  • Update notifications
  • Material changes
  • Continued use consent

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10. Contact Information

For privacy-related inquiries:Manuel Ogomigo LLCSouth Governors Avenue 1111bDover, DE 19904 US

Email: manuel@tryflowdrive.com

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